O2 network DOWN for hundreds as customers struggle to make calls and send texts
HUNDREDS of O2 customers are reporting network outages this morning, saying they're struggling to make calls or send texts.
The O2 twitter page is being bombarded by unhappy customers alerting the network provider that they're having issues.
Almost a thousand people across the country have reported problems via Down Detector.
The most reported locations include Liverpool, Manchester, Leicester, Birmingham, Glasgow, Leeds, Nottingham, Belfast and Bristol.
But the area that seems to have the highest number of outages is London.
The network provider says that it is aware of the issues and is investigating.
A spokesperson told the Sun: "Our technical teams are investigating reports of issues when some customers are using voice services in parts of the UK.
"We apologise for any inconvenience."
On social media, the customer services teams have been directing the unhappy customers to the O2 Network Support Page.
This includes a live network status checker, which is supposed to show whether the network is working near you.
If the status checker isn’t showing any issues in your area, O2 says you should try:
- Turning your phone off and on again to refresh your network connection
- Toggling your flight mode on and off
- Going to your phone settings and choosing the O2 network manually
- Trying using your phone in a different area
- Trying your sim in a different O2 phone
- Trying a different O2 sim in your phone.
But customers in affected areas are saying that the tips aren't working.
Watson tweeted: "I have followed your guide… turned it on and off again etc… can you help please???"
And Grant said: "HELP!!?? Anyone have on the @O2 network and experiencing difficulty in calling & receiving calls this morning?!"
Lots of Tesco phone customers are also reporting being affected.
Sneaky mobile networks like EE and O2 are lying to ‘millions’ of Brits about how good their coverage is, experts warn.
Three offers free 5G upgrade in 66 towns and cities – find out if yours is on the list.
EE, O2, Three and Vodafone promise to end rural ‘not-spots’ by 2025 meaning 95 per cent of UK will have phone reception.
Source: Read Full Article