Hermes depot has parcels piled up against walls and strewn on floor
‘Too exhausted to care’: Delivery driver claims he is a treated like a SLAVE and shares photos of precious online purchases piled up against walls and strewn on floor
- Workers are ‘too exhausted to care’ in the Bradford, West Yorkshire, depot
- Some workers kick parcels around like footballs, according to a member of staff
- They claim drivers are expected to deliver 700 – 900 parcels each day in 8 hours
Shocking pictures show a Hermes depot with parcels piled up against walls and strewn across the floor.
One driver claimed working conditions in the Bradford, West Yorkshire, depot left him ‘feeling like a slave’ while other workers are ‘too exhausted to care’.
Some have gone as far as kicking parcels around like footballs, according to one member of staff who wished to remain anonymous.
They claim drivers are expected to deliver between 700 and 900 parcels each day in just eight hours.
These shocking pictures show a Hermes depot in Bradford, West Yorkshire, with parcels piled up against walls and strewn across the floor
The worker said they regularly work overtime and clock in over 11 hours daily to complete the ‘impossible’ task as deliveries would otherwise pile up.
The shocking pictures show hundreds of parcels carelessly strewn in the back of a van and littered across one of Hermes’s 26 UK warehouses.
Some items are seen scattered on the ground after seemingly falling off the side of a conveyor belt – while one box that stayed on was massively dented.
The photographs were taken on December 27, just after the gruelling festive period.
The driver claimed any attempts to raise the issue were rebuffed by management who called them ‘replaceable’.
One driver claimed working conditions in the depot left him ‘feeling like a slave’ while other workers are ‘too exhausted to care’
The person said they now feel ‘trapped’ as they have two young kids and can’t afford to quit the job.
They said: ‘We’re not being treated like human beings – I feel like a slave.
‘I think the way we’ve been made to work is absolutely disgusting. It’s mentally and physically straining.
‘I’ve been in tears and when I’ve told management they simply didn’t care. They told me I was replaceable.
‘We’re all too exhausted to care, I’ve seen people playing football with customers’ parcels.
Workers claim drivers are expected to deliver between 700 and 900 parcels each day in just eight hours
‘I feel trapped but I can’t afford to quit because I’ve got to take care of my family.’
The worker claims the issues highlighted in the pictures are a daily occurrence at the warehouse.
They said workers are unable to keep up with the ‘ridiculous’ number of collections which has led to fragile items being tossed and left in precarious positions.
In one photo, a brand-new £350 43′ television is balanced diagonally with boxes marked ‘fragile’ collapsed all around it.
Among the countless items the worker has seen tossed carelessly in the last month were Christmas trees, decorations and gifts.
Despite boasting over a decade of experience as a courier, they said they’d never felt so overwhelmed and that their mental health has taken a beating as a result.
The photographs were taken on December 27, just after the gruelling festive period. In one photo, a brand-new £350 43′ television is balanced diagonally with boxes marked ‘fragile’ collapsed all around it
They said: ‘The volume is ridiculous, there’s no way for us to do a good job.
‘All of the parcels won’t fit in the van, but we are told to take them all. So it’s impossible to load it in a safe and caring way.
‘If you don’t manage to get at least 700 parcels it’ll just need to be done the next day and it has a continuous knock-on effect.
‘I want to do a good job, most of us do. But these working conditions just won’t allow it.
‘I’ve never experienced anything like this, my mental health has never been so bad.
A spokesperson for Hermes said: ‘We are shocked at these photos which do not reflect the standards we uphold within our 26-strong depot network’ (stock image)
‘I’ve worked all my life without issues but thinking about going to work now makes me sick.’
An internal investigation by Hermes has been launched after the pictures emerged online.
A spokesperson for Hermes said: ‘We successfully deliver 390 million parcels a year and every one of them is important to us.
‘We are shocked at these photos which do not reflect the standards we uphold within our 26-strong depot network.
‘Our compliance team has launched a full investigation and we will take immediate and effective action.’
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