Instagram, Facebook and Messenger go down for second time in a week

Facebook and Instagram go down for some users – just days after catastrophic seven-hour blackout that led politicians to demand their monopoly be broken up

  • Instagram, Facebook & Facebook have gone down for the second time this week 
  • Facebook acknowledged the outage, taking to Twitter to update its users
  • The Friday outage occurs just days after the social networking giant bundled a server update that led to a global outage for more than seven hours

Instagram, Facebook and Messenger went again on Friday night for some users for the second time in a week.

The Friday outage occurred just days after the social networking giant bundled a server update that led to a global outage for more than seven hours, leading to calls from politicians for the company’s monopoly to be broken up.

Web monitoring group Downdetector showed there were more than 32,000 incidents of people reporting issues with Instagram on Friday at around 7pm GMT.  

A smaller number of people – over 1,600 – reported a Facebook outage, with the reports also coming in at around 7pm. 

Facebook Messenger did not appear to be as widely affected, with slightly more than 800 people reporting outages.

Some users reported that the social media platforms were back up and running by around 8pm GMT. 

On Twitter, the hashtag #Instagramisdown was becoming increasingly popular after it was used on Monday as people’s go-to on Monday during the previous outage. 

Facebook acknowledged the outage at around 8:20pm, writing on Twitter: ‘We’re aware that some people are having trouble accessing our apps and products. 

‘We’re working to get things back to normal as quickly as possible and we apologize for any inconvenience.’  

Instagram added: ‘We know some of you may be having some issues using Instagram right now. We’re so sorry and are working as quickly as possible to fix.’ 

Pictured: A map showing where people reported they had lost access to Facebook owned social media platforms including Facebook and Instagram 

Facebook acknowledged the outage at around 8:20pm, writing on Twitter: ‘We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible and we apologize for any inconvenience.’

Web monitoring group Downdetector showed there were more than 32,000 incidents of people reporting issues with Instagram on Friday at around 7pm GMT 

On Downdetector, fewer users reported an outage on Facebook, with around 1,700 people saying they were having trouble accessing the platform

As was the case on Monday, people were quick to post memes on Twitter about the Facebook platforms going down on Friday night.

Many called for the company to fix their apps, while others posted variations on the themes of waiting for them to come back online for them.

Others on Twitter noted how their preferred app was still functioning, poking fun at those who tend to use Facebook or Instagram.

The outage occurs four days after Facebook suffered an error during a routine maintenance on its network of data centres that caused a global collapse. 

It blocked access to apps for billions of users of Facebook, Instagram and WhatsApp, further intensifying weeks of scrutiny for the nearly $1 trillion company. 

In a blog post apologising for the outage, Santosh Janardhan, Facebook’s Vice President of Engineering and Infrastructure, said the collapse also impacted many of Facebook’s internal tools and systems that it uses in its day-to-day operations, making it harder to solve the issue.

As was the case on Monday, people were quick to post memes on Twitter about the Facebook platforms going down on Friday night (pictured)

‘Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centres caused issues that interrupted this communication,’ Janardhan wrote in the blog post. 

‘This disruption to network traffic had a cascading effect on the way our data centres communicate, bringing our services to a halt.’

Downdetector only tracks outages by collating status reports from a series of sources, including user-submitted errors on its platform. The outage might have affected a larger number of users.

The outage on Monday was the largest Downdetector had ever seen and blocked access to apps for billions of users of Facebook, Instagram and WhatsApp.

Facebook did not immediately respond to a request for comment from Reuters. 

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