Locals hit back at gran who said ‘too many Spanish people’ ruined Benidorm trip
A British tourist who moaned her Benidorm holiday was ruined ‘by too many Spanish people’ has been slammed by locals.
Freda Jackson, 81, said she cried at the end of her two-week trip and that the hotel she stayed in was "full of Spanish holidaymakers".
The grandmother, from Blackburn, Lancashire, went on to complain that the Spanish guests at the Poseidon Playa hotel were "rude" and that the evening entertainment was "all focused and catered for the Spanish".
Now, locals have hit back at the pensioner, saying she needs to scrub up on her geography skills next time she plans to take a trip abroad.
After the story appeared on Spanish news site Marca , one reader said: "We should remind the good lady that Benidorm is in Spain."
Another said: "If she hates Spain so much…why is she coming. It seems it would be good to learn some geography."
Freda had booked her Benidorm holiday in April 2017 after claiming travel operator Thomas Cook had recommended the hotel.
But despite her request for ground access flat, Freda and her 61-year-old friend were placed on a slope instead.
Grandmother-of-six Freda and her friend paid a total of £1,133 for the holiday and have demanded a full refund or a free trip.
Freda said: "I have never complained about a holiday before – but this one was a disaster from start to finish.
She added: "My friend and I paid for it from our pensions and it was a struggle trying to fund it over 12 months and the holiday was totally ruined – I cried after.
"The hotel was full of Spanish holidaymakers and they really got on our nerves because they were just so rude.
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"One evening a Spanish guy nearly knocked me flying and he just walked off without even apologising.
"The entertainment in the hotel was all focused and catered for the Spanish – why can’t the Spanish go somewhere else for their holidays?"
Freda claims her requests for specific flats in the hotel were ignored and the operator failed to inform them of a change to the flights.
She added: "We wanted to go somewhere on flat ground and not in the hills because we have mobility issues.
"To top it off once we got to reception they told us we had been put on the 14th floor, thankfully we were moved to the second floor, and that it was 42 steps down to the hotel’s swimming pool."
The pair travelled 1,500 miles from Manchester Airport to Alicante on May 10, after not being notified by Thomas Cook that the dates of their flights had changed.
Freda, who has previously visited Greece, Turkey, Portugal and Tenerife, claims Thomas Cook ‘mis-sold’ and ‘ruined’ her dream holiday.
She said there were no reps on the holiday who they could complain to about the trip – so instead Ms Jackson submitted a letter of complaint to Thomas Cook.
Thomas Cook bosses initially offered Freda and her friend a £75 holiday voucher as compensation for the ‘disappointing’ trip abroad.
But after declining the initial ‘goodwill gesture’ made by the travel company, they made an improved offer of £566 to be split between Freda and her friend.
A Thomas Cook spokesman said: “Due to a system error Ms Jackson was not informed of a change to her flights until six days before departure.
"We are very sorry for the inconvenience this caused and are investigating to make sure it doesn’t happen again.
"We have offered Ms Jackson and her travel companion a gesture of goodwill to try and put things right which we hope she will accept.”
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