Mum in tears after school sends staff to her home after she failed to submit son's work

A MUM was left in tears after her son's school sent staff to her home after she failed to submit his homework.

She recieved a message from The Willows Primary School, South Manchester telling her they'd not had contact and she didn't submit her son's work.

The school said told the mum-of-two that if she didn't respond by noon that a member of the safeguarding team would visit.

The mum, 28, has two sons aged five and three at home, as well as her partner's niece living there.

She said she's trying to keep her "head afloat" amid the pandemic.

The mum said she last sent work from her oldest son on January 13 and although he completing his lessons the following two days, she didn't submit pictures.

She also said her sons also celebrated their birthdays within a couple of days, which added to the chaos.

However, the mum said the message from the school and visit by the staff member the next day was a step too far.

The mum, who didn't want to be identified, told Manchester Evening News: "I felt so belittled, they made me feel like I am failing as a mother, I am only trying my hardest."

She continued: "I didn't let them in due to Covid and it shot my anxiety through the roof, when they left my doorstep I closed the door and cried till my partner got home."

The school has said it makes "no apology" for checking on the welfare of the pupils and families.

The mum said she received a voicemail on the Thursday saying they would try calling again and the she missed the second call on the Monday.

She said they then sent a text asking if she had concerns about her son and she she didn't and the next day they showed up at her door.

She added: "I don't feel like any support has been offered just straight to sending safeguarding around, it made me feel so low like I am failing my children."

Sue Spiteri, executive head of The Willows Primary and CEO of the Children of Success Schools Trust which runs it, said staff had turned up at the mum's home as they "weren't aware the mum had spoken to staff".

She said they were following their "legal oblication" to check on the well-being of pupils.

Mrs Spiteri said: "We take our responsibility to ensure children are safe and well extremely seriously and I make no apology for that.

"We appreciate it's incredibly difficult for families at the moment and we are here to help them."

Councillor Garry Bridges also added: "In these unprecedented times, where children can't be in school every day, it's reassuring that our schools take their safeguarding responsibilities so seriously and continue to reach out and offer support."

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