Loose Women’s Sophie Morgan fuming after airline ‘breaks her wheelchair again’

British television presenter and disability advocate Sophie Morgan, 38, has taken to Twitter today to fume at UK airline British Airways.

The paraplegic TV host, who has made multiple appearances on ITV’s Loose Women, admitted she was “lost for words” after British Airways “broke my wheelchair” for what she says is the second time.

In view of her 17,400 Twitter followers she wrote: “It’s happened AGAIN.

“British Airways have BROKEN my wheelchair,” she added.

“I am actually lost for words. @British_Airways @DisRightsUK @RightsOnFlights #RightsOnFlights.” (sic)

 

Replying to Sophie, British Airways wrote: “Hi Sophie, we’re sorry to hear this.

“Please send us your details via DM along with as much information as possible so we can take a closer look.

“We’ll also need you to confirm your full name and contact details. We may need to ask you a few more questions for data protection.”
British Airways told Express.co.uk: “We’re really sorry for our customer’s experience and are in direct contact with her to resolve the issue as we investigate what happened.”

Sophie’s tweet comes after she described previous damage done to her wheelchair on a British Airways flight earlier this year as “an assault”.

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The star had been flying home to the UK from a holiday in California when a reported £5,000-worth of damage occurred.

Sophie, who is known for campaigning for inclusive and accessible travel, told Express.co.uk at the time: “It is an assault, an attack on a wheelchair is an attack on a human being. They are part of us.

“They are not luggage. I struggle with someone even touching my wheelchair, as it’s the same as touching a person’s legs.”

In an Instagram post on January 31, Sophie shared a video showing the damage caused.

She wrote at the time: “Landed at Heathrow with a bang.

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“Someone – no one took responsibility – decided to attach my wheelchair and my batec (battery-powered attachment) whilst in transit (they were checked in separately, in two parts, unattached) and they have done so a) without permission and b) COMPLETELY WRONG!!!

“It took over half an hour to ‘break’ them apart, all that time I had to sit on an aisle chair that was NOT safe and I didn’t know if I would be able to get back into my chair.

“Eventually, they broke them apart and I got back into my chair and reattached the batec but it’s not safe to use.

“I then discovered more damage. And what was I told to do by BRITISH AIRWAYS!? Send an email via the website.

“This has GOT TO STOP. Thousands of chairs are damaged by airlines every year. It’s #JustPlaneWrong.”

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