Woman lashes out over hospital's 'disgusting' care of her dying mother
‘It’s not fit for purpose’: Woman lashes out over hospital’s ‘disgusting’ care of her dying mother, 64, who was left in a ‘massive pool of blood’ and unable to reach for food and drink
- Carol Solomon reportedly suffered poor care at Queen Elizabeth Hospital
- Ex-soldier Patrick Gallagher also said he received a ‘lack of care’ at the facility
- Did YOU receive poor hospital care? Email: [email protected]
A woman has launched a complaint against the NHS hospital that reportedly kept her mother in ‘absolutely disgusting’ conditions while she received end-of-life care.
Hannah Solomon claimed the Queen Elizabeth Hospital in Birmingham was ‘not fit for purpose’ when her mother Carol, 64, was a patient in 2021.
Ms Solomon told Sky News that staff would often leave Carol alone for long periods of time, leaving her ‘trying to call for assistance for about 15-20 minutes.’
She also described how she once found her mother sat in a ‘massive pool of blood’.
Hannah Solomon (pictured) claimed her mother Carol faced ‘absolutely disgusting’ conditions at the NHS hospital where she received end-of-life care
Ms Solomon said staff at Queen Elizabeth Hospital in Birmingham (pictured) would often leave Carol alone for long periods of time, leaving her ‘trying to call for assistance for about 15-20 minutes.’ She also described how she once found her mother sat in a ‘massive pool of blood’
Carol was a patient at the hospital when coronavirus restrictions were in place, which limited visitation from family.
Ms Solomon told Sky News that she became concerned for Carol after her mother phoned her and shared that she was struggling to access food and drink.
She claims her mother ‘had to throw herself out of bed’ to get to the meals and beverages that were left out of reach. Carol was bruised in the process.
Carol had also fallen while trying to go the the toilet and hit her head after having spent several minutes calling for assistance that never came, she explained.
The dying pensioner would ‘shout out at the top of her voice’ but the nurses, who were stationed at the other end of a ‘ridiculously long’ corridor, could not hear her.
Ms Solomon claims ‘no one ever explained why she was on her own’.
Additionally, the concerned daughter recalled how during a hospital visit, she ‘lifted the blanket to find a massive pool of blood’ in Carol’s bed. She also claimed to witness patients being left in ‘their own excrement.’
She added: ‘It’s disgusting, absolutely disgusting that someone should be left in such a state in the hospital.’
The family moved Carol home before she died and has made a formal complaint against the hospital. They are reportedly still waiting on the outcome.
Hannah was able to move her mother home before her death and has made a formal complaint to the hospital but is still waiting to hear the outcome.
A hospital spokesperson told the broadcaster that officials are reviewing the complaint and ‘will provide our response to the family as soon as possible.’
The representative said staff aim to aim to provide patients with the ‘best possible care’ but that ‘we do not always get it right’.
Former soldier Patrick Gallagher, 38, (pictured) said he was admitted to the facility dozens of times between 2016 and 2020, during which he saw a ‘lack of care’ that he described as being ‘horrendous’
Similarly, a former soldier who lost his leg during a blast in Afghanistan has complained about the quality of care he received at Queen Elizabeth Hospital.
Patrick Gallagher, 38, said he was admitted to the facility dozens of times between 2016 and 2020, during which he saw a ‘lack of care’ that he described as being ‘horrendous.’
Mr Gallagher claims he witnessed ‘vulnerable patients’ being left alone, sometimes in their ‘own urine and excrement.’
He also described being ‘treated like a drug addict’ as he begged staff to provide him with pain relief medication.
The former soldier claimed staff treated patients with an attitude that would leave him feeling like ‘you don’t deserve the treatment you’re getting.’
The hospital spokesperson told the TV outlet that Mr Gallagher has not raised a formal complaint about his care, but urges him to come forward so officials can investigate the situation.
MailOnline has approached University Hospitals Birmingham for comment.
***Did YOU or a loved one receive poor hospital care? Email [email protected] or [email protected]***
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