Half of six billion takeaways ordered each year in UK delivered cold

2023-07-02

Half of the six billion takeaways ordered each year in Britain are delivered to your door cold

Nationwide study found 48 per cent of Brits’s takeaways arrive cold or lukewarm
Around 30 per cent of those polled admitted they often received wrong order

Half of the six billion takeaways Brits ordered every year arrive COLD, a study has found.

Brits spend a massive £21 billion on takeaways a year, with the average Brit tucking into just over 100 takeaways a year, around two a week.

The most popular takeaways in the UK are pizzas, with around 740m sold each year, followed by Chinese takeaways, with 700 million orders, 650 million orders of fish and chips, and 620 million curries.

Other top takeaways include kebabs, burgers, fried chicken, Thai, Mexican, sushi, Korean, and Greek.

A nationwide study of 2,000 Brits by premium food delivery service Supper London – which delivers meals from 200 of London’s finest restaurants – found that 48 per cent said takeaways usually arrived cold or lukewarm.

That means a whopping 2.9 billion takeaways arrived cold every year.

The study also found that 30 per cent of those polled said they often received the wrong or an incomplete order – with 46 per cent saying they have had an order cancelled by a delivery service.

Londoners suffered most from cold food, with 57 per cent saying it was a regular occurrence, compared to just 27 per cent of Scots.

Takeaway lover Garth Bains, 54, of Cardiff, said he hated it when deliveries arrived cold, especially pizzas.

The garden centre worker said: ‘The worst of the worst is a cold pizza – I don’t mind so much when it’s a curry or Chinese as you can always whack it in the oven for a few minutes.

‘When a pizza comes cold though, the only way to get it back to how it should be is to have an oven which goes up to 300C, and most ovens don’t get that high.’

The most popular takeaways in the UK are pizzas, with around 740m sold each year, followed by Chinese takeaways, with 700 million orders, 650 million orders of fish and chips, and 620 million curries

A spokesman for Supper London said this week that it was the only delivery firm which uses ‘state of the art temperature control boxes which ensure every dish arrives at the perfect temperature’.

He said: ‘Food-lovers have hit out at the nation’s sub-par food delivery services after our research found that nearly half of all orders arrive cold.

‘Our survey of 2,000 people found that 48% of all orders are delivered at an unacceptable temperature.’

Philip Mostyn, of Supper London, said: ‘It is disappointing to see that such poor standards persist when it comes to food delivery across the country, and even more so in London.

‘Bad service and cold food quite simply should not be the norm.’

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