‘I woke disorientated and plunged 25ft headfirst onto railings from my window’

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    A woman who fell 25ft and landed headfirst on metal railings broke her neck after waking up in the middle of the night and losing balance.

    People living in a basement under the flat where Flora MacDonald fell from heard such a loud noise when she hit the railings that they thought there had been a road traffic accident.

    The 24-year-old was fortunate not to have died or been more seriously injured after she fell from the open window of her friend's flat in Cheltenham, Gloucestershire in September.

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    Flora told Gloucestershire Live: “I fell and hit my head on a metal railing, breaking my neck and cutting my head. I retained consciousness and did not have concussion but I broke five vertebrae in my neck.

    “I was taken to Gloucestershire Royal Hospital, where I was for a week and I was off work for seven weeks.”

    The assistant manager at Charlotte Tilbury in Cheltenham’s John Lewis store still has to wear a neck brace much of the time and docs are looking into her knee and shoulder pains, but she avoided being paralysed, and expects to make a full recovery.

    Flora realises things could have been far worse, adding: “They think my neck is going to make a full recovery which is madly incredible. I’m alive – that’s what is absolutely nuts.”

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    She now plans to shave her head to raise money for the Cheltenham and Gloucester Hospitals Charity, which helps to pay for improvements, equipment and extra care over and above that provided by the NHS.

    The NHS's expert, kind and caring treatment of Flora is why she is now talking publicly about her ordeal and hoping to raise cash by shaving her head.

    "The staff there were fantastic, even with the after care when I had to go back to get my neck washed because I couldn’t take my brace off," Flora said.

    She plans to shave her head on November 30, with people able to sponsor her online here.

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