Mother's outrage after son is hurt at east Yorkshire caravan park

2022-08-26

Mother’s fury at caravan park after two-year-old son ‘went flying’ off a rented pedal kart with ‘loose seat’ and hurt himself by landing ‘head-first’ onto the road

Faye Croft and her family were on a caravan holiday in Yorkshire in late July
Ms Croft claims her two-year-old son Ethan fell from a pedal cart at the resort
The family were holidaying at the Skipsea Sands caravan park in East Yorkshire
Ms Croft claims the cart’s seat detached dumping her son on the ground

A furious mother has claimed that her toddler fell ‘head-first’ out of a rented pedal kart they hired while on holiday.

Faye Croft was on a family holiday at Skipsea Sands caravan park in East Yorkshire when her two year-old son Ethan was sent ‘flying’ out of the front of the kart onto the road – suffering bruises and a big scratch.

The 29-year-old, from Bradley, Huddersfield claims that one of the seats came loose when they went over a speedbump.

She alleges that staff at the park had failed to give the family adequate health and safety advice and were not instructed in how to use them properly

Faye Croft was with her children and nephew at the Skipsea Sands caravan park in East Yorkshire when her two-year-old son Ethan, pictured left, landed on the ground after passing over a speed ramp

Ethan, pictured, suffered scrapes to his forehead and the side of his face after landing on the ground

Ms Croft said: ‘We got to the reception and said we wanted to hire two two karts. The guy behind the desk said we just needed two £10 deposits and to just go wait at the side and they would get them for us.

‘Then they just said the karts needed to come back at 4.10pm. They didn’t tell us anything about safety nothing about belts or where we could or couldn’t go in the park.’

Ms Croft claims that when her son and daughter hit a speed ramp, Ethan’s chair came loose, dumping the youngster on the ground.

She was following immediately behind her children in a second cart along with her 10-year-old nephew.

Ms Croft said her son has recovered from his ordeal which took place on July 31

Ms Croft said: ‘He landed on the ground head first, it was lucky he was still in the chair because I would have run him over.

‘I scooped him out and he had a massive egg on his head and a scratch to his face. My daughter then stood up and said “mummy my seats come out”.’

The family then went back to the caravan to calm down following the incident. Ms Croft went down to the reception next day to speak to staff about what happened but said she got very little response.

She said: ‘We went home that Monday, I rang the complaints department on Tuesday and the lady on the phone said they would ring me on Friday to say if they had sent anybody out. It got to Friday and no one had rang me so I rang them at 2pm and asked and they said they would get the manager to ring at 4pm but he didn’t’

‘My husband was fuming so he rang and they said we needed to speak to the park, not the complaints department so we rang the park and they said there was nothing they could do. They said they can give us 25 per cent off another holiday and we said we don’t want that because we have had no contact from the park or anyone, even now no one has been in touch about it.

‘He’s alright now, obviously you can still see where it happened, it’s still really red, but he is alright in himself.’

MailOnline has approached Parkdean Resorts who operate the holiday park for a comment.

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