Student claims staff at accommodation 'threw out all her belongings'

Student, 20, claims staff at her university accommodation ‘threw out all her belongings while she was on holiday’ including £4,000 worth of clothes, ID and her MacBook

• Laoise Murphy burst into tears when she realised her room had been emptied 
• The university student, 20, had been staying at Ardcairn House in Dublin 

A heartbroken student claims she will be forced to drop out of uni after returning from holiday to find her room empty after ‘student accommodation staff had thrown out everything she owned’.

Laoise Murphy, from Stockport, Manchester, burst into tears when she realised her room at Ardcairn House in Dublin ‘had been completely emptied upon returning on June 13 after a trip’.

The 20-year-old said she is ‘traumatised’ that £4,000 worth of clothes, her MacBook, a £600 Dyson hoover, all her forms of identification and gifts from family ‘have vanished’.

She took pictures of two skips allegedly standing outside her accommodation, one containing a suitcase, and she believes her belongings have been thrown in there.

She claims staff at Yugo, who own the property and multiple others across UK and elsewhere in the world, have told her they can’t find her things and insisted they searched the skips but didn’t find anything of hers.

Laoise Murphy (pictured), from Stockport, Manchester, burst into tears when she realised her room at Ardcairn House in Dublin had been completely emptied upon returning on June 13 after a trip

The 20-year-old said she is ‘traumatised’ that £4,000 worth of clothes, her MacBook, a £600 Dyson hoover, all her forms of identification and gifts from family have vanished. Ms Murphy said she paid to stay at the accommodation until June 16 but she returned from a 12-day trip visiting family in Wexford, Republic of Ireland, on June 13

MailOnline has contacted Yugo as well as University College Dublin for comment on the matter. 

Ms Murphy said she paid to stay at the accommodation until June 16 but she returned from a 12-day trip visiting family in Wexford, Republic of Ireland, on June 13.

Without a valid ID she is unable to return home to England and claims she has been left with only two tops and two shirts from an overnight bag she took on her trip.

She said she is anxious about her identity being stolen and heartbroken that sentimental items such as jewellery and a Burberry coat from her grandma will probably never be seen again.

The student believes some residents’ contracts ended on June 2 so her room could have been mistaken for one that was vacant and needed to be cleaned.

But she said she is confused as to why she wasn’t contacted and said it is ‘negligent’ that anyone could think so many expensive and personal belongings would be left behind.

She said: ‘I don’t think I’ve fully processed that I’ll never get anything back. Every single thing I own and have worked for was in that room. I only took an overnight bag back to Wexford, so I have two skirts and two tops.

‘When I came back I’d forgotten my fob so one of the staff took me into my room and I just started sobbing. It was totally cleared out. It had been cleaned and everything.

‘When I walked out of the building I saw two industrial-sized skips full to the brim of other people’s duvets and suitcases. That’s when I realised they’d probably put them in the skip.’

She took pictures of two skips allegedly standing outside her accommodation, one containing a suitcase, and she believes her belongings have been thrown in there

The student said she was ‘heartbroken’ and claims she is considering dropping out of university over the incident: ‘It sounds shallow because it’s just material things but I’m just left with nothing. It’s my identity. I’m anxious about my ID and identity theft. 

‘I feel violated that they were in my room. There was personal stuff in there and they clearly went through it all to throw it out. They must have thought my room was one of the rooms that they wanted to clear out. But it’s hard to believe that they wouldn’t contact me to double-check.

‘I usually get my medication from the NHS but because I don’t have an ID I can’t get the ferry over to my mum. I’m stuck in Ireland.

‘I don’t want to go back to Dublin after this. I’m a bit traumatised so I’ll most likely drop out and go back to Manchester to go to a uni in the UK.’

Ms Murphy lived in a student house for most of the academic year but paid around £850 to move into an en-suite room at Yugo’s Ardcairn House in April as she thought it would be safer. 

She has tried to track her MacBook using Apple’s tracking software but because it could have been up to two weeks since it was removed from her room there’s now no signal from it.

She said she was baffled by how staff didn’t realise she hadn’t moved out given the amount of belongings in the room.

Ms Murphy said: ‘How did the amount of stuff I had in the room not raise a red flag? It’s super hard to believe that they’d go into that room and think it’s vacant. It was clearly occupied.

‘I’d already started packing up some of my stuff so you could hardly walk in, but most of it was loose and put away.

‘I think it’s terrible that they didn’t check if I was still there or not.. I don’t know why they didn’t say that they thought it didn’t look right.

‘I’d like my stuff to be replaced. I feel helpless. I think there should be stricter laws on what people running student accommodation can do.’

Yugo said they have investigated the incident but declined to state what the outcome was or whether they removed the items however said they are in contact with Ms Murphy to ‘support her’.

She claims staff at Yugo, who own the property and multiple others across UK and elsewhere in the world, have told her they can’t find her things and insisted they searched the skips but didn’t find anything of her

Replying to @user9399162700301 Update as of now #yugoireland #yugo #studentaccommodation #dublin #rte #newstalk #ireland

She filmed a TikTok showing images of the skip which has been viewed more than 120 thousand times, with users stunned by the disappearance of her belongings

The business student says young staff at the accommodation told her they’d find her belongings but after an hour they couldn’t so they asked her to make a list of everything that was in there.

The student claims Yugo told her staff were instructed to search through the skips to find her belongings but they couldn’t find any of the four suitcases she listed as the largest items.

A spokesperson for Yugo said: ‘Following an investigation into the incident at Ardcairn House, we are now liaising with the resident on next steps and how we can best support her.’

She filmed a TikTok showing images of the skip which has been viewed more than 120 thousand times, with users stunned by the disappearance of her belongings. 

The student also reported the incident to the Irish police, The Garda Síochána, who say it’s currently a civil matter and not a criminal one.

A police spokesperson said: ‘Garda received a report on a matter which occurred in the Grangegorman area of Dublin on 13th June 2023.

‘The Garda Síochána has no involvement in what appears to be a civil matter, at this time.’

Source: Read Full Article