Will slump in callouts cause chaos today?

Will slump in callouts cause chaos today? Police are diverted and home births are off… All you need to know about effects of ambulance strike

• Fear a spike in demand from today as the sick seek help after holding off help
• Those who made their way to A&E complained of disruption caused by walkout
• Home births were cancelled in case of complications 

Health chiefs warned of a calm before the storm after 999 calls plummeted in many areas yesterday – leading to concerns that people were delaying treatment.

They fear a spike in demand from today as the sick seek help after holding off during the ambulance strike. Those who did make their way to A&E complained of the disruption caused by the walkout, while home births were cancelled in case of complications.

Here we examine the fallout from the industrial action:

999 calls fall

There was a stark warning from North East Ambulance Service chief operating officer Stephen Segasby, who said patients should ask themselves, ‘Am I going to die? Do I feel like I’m going to die’ before seeking medical aid.

West Midlands Ambulance Service reported a 70 per cent drop in calls, while demand in south-west England was down by a third on normal volumes.

Health chiefs warned of a calm before the storm after 999 calls plummeted in many areas yesterday – leading to concerns that people were delaying treatment. London Ambulance Service staff are pictured above on strike in Waterloo

Welsh Ambulance Service chief executive Jason Killens said activity yesterday was ‘noticeably quieter’.

Many turned to the 111 non-emergency call line – the South West saw a 250 per cent increase in inquiries. GPs also received more calls.

But health experts warned that sick people might be delaying help – causing a similar logjam of health problems seen after the lockdowns.

This not only puts their health at risk but also stores up trouble for the coming days, when ambulance staff are back at work as normal.

There will also be a knock-on effect in different parts of the health system as elective procedures and outpatient appointments are rescheduled.

Many turned to the 111 non-emergency call line – the South West saw a 250 per cent increase in inquiries. GPs also received more calls

Dr Adrian Boyle, president of the Royal College of Emergency Medicine, said: ‘We are particularly concerned about a rebound effect, which means things could be much worse in the days to come.’

Saffron Cordery, interim chief executive of NHS Providers, said: ‘The disruption is far from over. The fallout from strike action is likely to spill over into the coming days due to the knock-on impact across different parts of the health and care system, the need to reschedule elective and outpatient appointments, and the anticipation of a return to very high numbers of emergency calls.

‘There is particular concern about patients who may have delayed seeking care – and whose conditions have deteriorated – now coming forward for treatment.’

Friends and family step in

Many made their own way to hospital to avoid long waits for ambulances.

Lee Tucker, 57, took a day off work to drive his elderly mother-in-law to A&E at Queen’s Medical Hospital (QMH) in Nottingham after she hurt her leg in a fall.

He said: ‘I’ll always go out of my way to help my family but have had to leave the office for the day, which isn’t great because I’ve missed an important meeting.’

Sarah Chaplin, 47, who caught a taxi to the same hospital with an aunt who had injured her wrist, said: ‘It’s going to cost us £20 for the taxi fares, which is a hit we could have done without so near to Christmas.

‘I think ambulances are so important to sick people that their drivers shouldn’t be allowed to go on strike.’

Health experts warned that sick people might be delaying help – causing a similar logjam of health problems seen after the lockdowns. This not only puts their health at risk but also stores up trouble for the coming days, when ambulance staff are back at work as normal 

Taxi drivers around the country had a bumper pay day as distressed members of the public rang to arrange lifts to hospital.

Paul Harris had already dropped off four people at QMH by lunchtime.

He said: ‘Some of them had problems breathing. It doesn’t seem right that old people who have paid their taxes all their lives are having to pay for cars to get them to hospital.’

In Newcastle-upon-Tyne, a women needing attention for an eating disorder had to get a lift from a friend to Royal Victoria Infirmary. Cheryl, in her 30s, said: ‘It was all very inconvenient and I can see why some people think it’s disgraceful.’

One resourceful pensioner called on her carers for help after she slipped and fell.

Margret, 77, from Orpington, told BBC Radio 5 Live: ‘In the past I have called an ambulance but this morning I called my carers and they were here within minutes. They’ve already said if you can’t get back into bed tonight, you ring our office and we will come.’

Home births off

Expectant mothers planning home births had their hopes dashed as warnings were issued and services suspended.

Hillingdon Hospitals NHS Foundation Trust in west London told mothers-to-be: ‘There is no guarantee that an ambulance or paramedic will come to your home to attend you in labour or in the event of an emergency.

‘Please, therefore, make sure you have plans to get to hospital, for example by car or taxi.’ Chelsea and Westminster Hospital NHS Foundation Trust ‘strongly recommended’ giving birth at its maternity service, adding that failure to do so ‘may compromise you and your baby’s safety’.

Lewisham and Greenwich NHS Trust in London said it had suspended its home birth service because of the strike.

Police diverted

Met Commissioner Sir Mark Rowley complained that strikes by nurses and then ambulance staff were ‘dragging police officers away from protecting Londoners’.

He told LBC’s Nick Ferrari: ‘The thing that concerns me most, frankly, is if we have more mental health and other [social] work falling into our lap, we stop responding to burglaries and stabbings and other offences.

‘I think my officers will find it galling that they’re filling in for this work when they’re not allowed to strike – they have no desire to, they want to work and protect London – and yet they’re filling in for other public servants who are striking.’

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